FAQ

EXPLORE FREQUENTLY ASKED QUESTIONS

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Welcome to the Springhill Village Apartments FAQs page. We understand that choosing the perfect place to call home involves a lot of questions. Here, we’ve compiled answers to some of the most common inquiries to help you make an informed decision. If you have additional questions or need further assistance, please don’t hesitate to reach out to our friendly leasing team.

1. What Types Of Apartments Do You Offer?

Springhill Village Apartments offers a range of apartment options including 1, 2, and 3 bedroom homes. These units are designed with spacious living and dining areas, modern amenities, and are tailored to provide comfort and convenience for residents. Each apartment is crafted to maximize living space and ensure a comfortable, enjoyable living environment.

2. What Is The Application Process Like?

Our application process is designed to be straightforward and convenient. You can apply online through our secure portal. Our leasing team will review your application, conduct a background and credit check, and contact you with the results.

3. What Are The Lease Terms Available?

We offer flexible lease terms to accommodate your needs. Lease terms typically range from 6 to 12 months, but we can discuss alternative options based on availability.

4. Is renter’s insurance required?

Yes, we require all residents to carry renter’s insurance to protect their personal belongings. It’s a simple and affordable way to provide peace of mind.

5. Are pets allowed, and is there a pet policy?

Yes, we are a pet-friendly community. We welcome your furry friends! Please review our pet policy for details regarding pet fees, breed restrictions, and other important information.

6. What utilities are included in the rent?

Rent includes trash removal and common area maintenance. Residents are responsible for their electricity, water, sewer, and any optional amenities, such as cable and internet.

7. Is there on-site maintenance and management?

Yes, we have a dedicated on-site maintenance and management team to promptly address any maintenance requests or concerns you may have. Our goal is to ensure your living experience is worry-free.

8. What amenities does Springhill Village Apartments offer?

We offer a range of amenities, including:

  • Newly renovated 1, 2, and 3 bedroom apartment homes
  • Spacious living and dining areas
  • Fully equipped kitchens and window coverings
  • Central heat and air conditioning
  • Playground 
  • On-site laundry facilities
  • Large community room with satellite TV
  • Friendly office staff and 24-hour emergency maintenance
  • Convenient online renter tools
  • Located on the trolley line, close to parks and downtown Staunton

9. How do I pay rent and request maintenance?

Residents can conveniently pay rent and request maintenance through our resident portal, which can be accessed online or via a mobile app.

10. What is the community like around Springhill Village Apartments?

The community around Springhill Village Apartments in Staunton, Virginia, offers a welcoming and vibrant atmosphere, characterized by its park-like setting and convenience to local amenities. Residents enjoy easy access to dining, shopping, and entertainment options, as well as proximity to downtown Staunton and public transportation. This balance of natural beauty and urban access creates a lively yet peaceful environment for the residents.